Privacy Policy
Security and Personal Data
All information provided by users will be used to process the order. Your personal data will be incorporated into a customer file, whose responsible party is Menthol C.B., with the purpose of sending you commercial communications and advertising about our products, services, promotions, events, etc.
The user may exercise their rights of access, cancellation, rectification, or opposition by sending an email to mentholaj@gmail.com.
By registering on our website, the user consents to the processing of their data for the purpose of sending commercial communications and advertising about our products, services, promotions, events, etc., and expressly authorizes the sending of advertising and promotional communications by Menthol C.B. via email and/or any other electronic means of communication. The personal data received will be treated in accordance with Organic Law 15/1999, of December 13, on the Protection of Personal Data, and Royal Decree 1270/2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999, and other applicable regulations in force in Spain. Likewise, the user is informed that Menthol C.B. is committed to fulfilling its obligation of secrecy regarding personal data and the duty to treat them confidentially. To this end, it will adopt the reasonable security measures provided by law to prevent their alteration, loss, or unauthorized access.
SECURITY
All contracting processes or those involving the entry of high-level personal data (payment data, addresses, etc.) will always be transmitted through a secure communication protocol (Https://, etc.), so that no third party has access to the information transmitted electronically.
By using our website www.menthol-online.com, the user expressly acknowledges that they have read the Privacy Policy and Terms of Service page and accept its content.
How to Care for Your Pieces
We recommend that you store your jewelry in the bag separately to avoid scratches and keep your jewelry away from moisture or direct sunlight.
To help protect the durability and quality of your jewelry, remove your jewelry when engaging in physical activity, especially when swimming in the sea or in a chlorinated pool.
Jewelry is affected by external pH, so we recommend that you avoid spraying perfume, applying cosmetics, or any other chemical product directly on your jewelry.
Cleaning Precious Metal Coatings
Pieces with sterling silver coatings tend to tarnish, which is why all our sterling silver-coated jewelry is protected with a wear-resistant solution to help prevent this, but this can wear off over time, exposure to air and light, or, in some cases, due to different skin pH levels.
To clean this type of piece, we recommend using a soft cloth without any added products.
For gold-coated jewelry, we also recommend cleaning with a soft cloth without any added products.
All our metals can be re-coated as many times as necessary, keeping in mind that gold does not adhere to semi-precious stones.
Care must be taken with any stones or crystals in the piece, as these materials may require different types of care.
Cleaning Semi-Precious Stones
All our gemstones are natural and, therefore, can deteriorate when in contact with aggressive chemicals such as alcohol, creams, perfumes, and detergents.
Avoid exposing gemstones to sudden temperature changes, as they may undergo color changes. Clean your gemstones with a soft, damp cloth after use.
Care must be taken with any stones or crystals in the piece, as these materials may require different types of care.
Cleaning Semi-Precious Stones
All our gemstones are natural and, therefore, can deteriorate when in contact with aggressive chemicals such as alcohol, creams, perfumes, and detergents.
Avoid exposing gemstones to sudden temperature changes, as they may undergo color changes.
Clean your gemstones with a soft cloth after use.
